Privacy Policy
At Tradesmen Hub, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website. By accessing or using Tradesmen Hub, you agree to the terms outlined in this policy. We are committed to ensuring that your privacy is protected and that any information you provide is used in accordance with applicable laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect the following types of personal information from users who visit our website:
- Personal Identification Information: This includes, but is not limited to, your name, email address, phone number, and postal address when you register on our platform or use our services.
- Non-Personal Identification Information: We may collect non-personal information such as browser type, IP address, device type, geographical location, and other technical data used for analytics and improving user experience.
- Cookies and Tracking Technology: Our website uses cookies to enhance your experience. Cookies are small text files that are stored on your device to track information about your activity on our website, such as your preferences and pages you’ve visited.
2. How We Use Your Information
The information we collect is used to:
- Provide Services: We use your information to connect you with tradesmen listed on our directory, respond to inquiries, and facilitate communication between you and service providers.
- Improve User Experience: Data such as browsing patterns and page visits help us enhance our website and ensure it runs smoothly.
- Communications: We may use your email address to send updates about our services, respond to your questions, or provide customer support.
- Marketing Purposes: If you have opted into our newsletter or consented to receive marketing materials, we may send promotional information that we believe is relevant to you.
- Legal Obligations: In some cases, we may use your personal data to comply with applicable laws, respond to legal requests, and prevent fraudulent activities.
3. Sharing Your Information
Tradesmen Hub does not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:
- Service Providers: We may share your information with service providers who assist us in operating our website, conducting business, or serving you. These parties are contractually obligated to protect your data and use it only for the purposes specified by us.
- Tradesmen: If you use our platform to connect with a tradesman, your information (such as name, email, and phone number) will be shared with the tradesman to facilitate communication.
- Legal Compliance: We may disclose personal information if required to do so by law or if we believe such action is necessary to comply with legal obligations or protect our rights, property, or safety.
4. Security of Your Information
We take reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and firewall protection. While we strive to protect your data, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your information.
5. Your Rights Under GDPR
As a resident of the European Union, you have specific rights regarding your personal information under the General Data Protection Regulation (GDPR). These rights include:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: If you believe that the information we hold about you is inaccurate or incomplete, you may request corrections.
- Right to Erasure: You may request that we delete your personal data if it is no longer needed for the purposes for which it was collected.
- Right to Object: You have the right to object to the processing of your personal information in certain circumstances.
- Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Right to Withdraw Consent: If you have given consent to process your personal data, you have the right to withdraw it at any time.
If you would like to exercise any of these rights, please contact us using the information provided below.
6. Cookies
Tradesmen Hub uses cookies to enhance your browsing experience. Cookies help us understand how users interact with our website, enabling us to improve functionality and deliver more personalised content.
- Essential Cookies: These cookies are necessary for the proper functioning of the website and cannot be disabled.
- Performance and Analytics Cookies: These cookies collect information on how users interact with the website, helping us improve its performance.
- Marketing Cookies: We may use cookies to track your browsing habits to deliver tailored advertising.
You can control the use of cookies by adjusting your browser settings. However, disabling certain cookies may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by Tradesmen Hub. Please note that we are not responsible for the privacy practices of such third-party websites. We encourage you to review the privacy policies of any external sites you visit.
8. Changes to This Privacy Policy
Tradesmen Hub reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and we will update the “Last Updated” date at the top of this policy. We encourage you to review this page periodically to stay informed about how we protect your privacy.
9. Contact Us
If you have any questions about this Privacy Policy or would like to exercise your rights regarding your personal information, please contact us:
Tradesmen Hub
Location: Dublin, Ireland
Email: info@tradesmenhub.ie
Phone:
Your privacy is important to us, and we are committed to safeguarding your personal data while ensuring that our platform remains efficient and user-friendly.